Technical Support

At Jay Photonics, we're dedicated to ensuring our customers have the best experience with our innovative light-based solutions. If you require technical assistance, need a copy of your product manual, or have any other queries, we're here to assist.

Contacting Us via Email: For prompt assistance, please reach out to us via our Contact Us section or send an email directly to To expedite the support process, kindly provide the following details:

  • Order or Invoice Number
  • Date of Purchase
  • A comprehensive description of the issue you're facing

Your satisfaction is paramount to us, and our team is committed to addressing and resolving any technical challenges you might encounter with our products.